Sewage backups are classified as Category 3 "Black Water" events. This water contains raw feces, urine, and dangerous pathogens like E. coli, Salmonella, and Hepatitis. It is not something you can clean up with a mop and bucket.
Step 1: Evacuate the Area
Keep children, pets, and elderly family members away from the affected area immediately. Do not walk through the sewage, as it can be absorbed through skin or tracked into other parts of the house.
Step 2: Shut Off Utilities
If it is safe to do so without stepping in water, turn off the electricity to the affected area to prevent electrocution. Shut off the main water valve to stop further flooding if the backup is caused by your plumbing.
Step 3: Ventilate (Carefully)
Open windows to allow fresh air in, but do NOT use your central A/C or heating system, as this can spread airborne pathogens and mold spores throughout your entire home.
Step 4: Call the Professionals
Do not attempt to unclog main sewer lines or clean up raw sewage yourself. You need certified professionals with hazmat suits and industrial extraction equipment.
Why Professional Restoration?
A&M Damage Solutions provides full biohazard cleanup. We extract the sewage, pressure wash the area with sanitizers, essentially "scrubbing" the air with HEPA filtration, and test the surfaces to ensure they are 100% bacteria-free before you return.