Category 3 water carries bacteria and viruses, and it soaks into everything porous it touches. This needs protective equipment, proper disposal, and real disinfection — not a wet vac.
We isolate the area, remove contaminated porous material, and dispose of it as regulated waste. Carpet, pad, and affected drywall almost always have to go; we will tell you plainly what can be saved.
Hard surfaces are cleaned and treated with hospital-grade antimicrobials, then the space is dried under monitoring. We deal with the smell at the source rather than covering it.
Once readings are clear, the same crew rebuilds what came out. You are not left finding a separate contractor to finish the job.
Keep everyone out of the affected area, especially children and anyone immunocompromised. We will advise properly once we have seen it.
Often only with a specific backup endorsement on the policy. We document thoroughly so the claim has the best chance.
Almost never with Category 3 water. Pad and carpet act like a sponge for contaminants.
Efficient, friendly, and easy to work with. Came out the next morning to cut out the damaged wall and flooring, completed in a few days.
Duli takes the time to explain in laymen’s terms so you understand mold and remediation. Absolutely dependable.
They not only fixed my house quickly, but helped me navigate the insurance claims process. Made everything so much easier.
Send the details and a project manager gets back to you — usually within the hour, always the same day. If water is actively running, skip the form and call.
(848) 200-9008 24 / 7 · someone awakeA project manager will call you back shortly. If it gets worse in the meantime, call (848) 200-9008 and we'll move you up.
Every hour water sits, the damage doubles. Same with smoke. Same with mold. Pick up the phone — there's someone awake on the other end.